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Truerlein is committed to ensuring that your privacy is protected. This privacy policy explains how we use any personal information we collect about you when you visit this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Truerlein may change this policy from time to time by updating this page. You should therefore check this page periodically to ensure that you are happy with any changes.



You may be required to provide your contact details when contacting us for information via the contact forms and contact details on the website. We may collect the following information: name, job title, email address, telephone numbers, demographic information such as postcode, preferences and interests, and other information relevant to the services we offer or provide to you. For the exhaustive list of cookies we collect, see the List of cookies we collect section.



We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •         Responding to your enquiry

  •         Internal record keeping

  •         To improve our services

  •         We may contact you by email, phone, or mail

  •         We may use the information to customise the website or other marketing materials according to your interests

  •         We will not share your information with any third parties unless we have your permission or we are required by law to         do so


We may periodically send promotional emails or other information about our services which we think you may find interesting using the contact information which you have provided.
From time to time we may also use your information to contact you for market research purposes. You have a right at any time to stop us from contacting you for marketing purposes by emailing us at


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to or email us at We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Below is a list of the cookies we collect and what information they store.

_gaGoogle analytics cookie. This helps us to distinguish users and count how many people visit by tracking if you’ve visited before.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 5th May 2020.


Please contact us if you have any questions about our privacy policy or information we hold about you by writing to or emailing us at

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